You didn't lose it – it was stolen. We know how to get it back.Banks reject 7 in 10 fraud claims. We overturn them.Your bank had a duty to protect you. If they failed, they owe you.Every day you wait, the trail goes colder – start your case today, for free.Scammers count on victims staying silent. We make sure you're not one of them.We've helped 2,000+ victims recover what was taken from them – yours could be next.Regulated · $200M+ recovered · Free assessmentYou didn't lose it – it was stolen. We know how to get it back.Banks reject 7 in 10 fraud claims. We overturn them.Your bank had a duty to protect you. If they failed, they owe you.Every day you wait, the trail goes colder – start your case today, for free.Scammers count on victims staying silent. We make sure you're not one of them.We've helped 2,000+ victims recover what was taken from them – yours could be next.Regulated · $200M+ recovered · Free assessment

Legal

Privacy Policy

Last updated: 1 October 2026

1. Who We Are

Footprint Investigations Ltd ("Footprint Investigations", "we", "us", "our") is a fraud investigation and claims recovery company registered in England and Wales (Company No. 16339773). Our registered office is at Suite 31a The Business Centre, Edward Road, Redditch, Worcestershire, B97 6HA. We are the data controller responsible for personal data collected through this website and our services.

If you have questions about how we handle your data, contact us at: privacy@fpinvestigations.com

2. What Data We Collect

We collect and process the following categories of personal data:

  • •Identity data: name, date of birth, nationality
  • •Contact data: email address, telephone number, postal address
  • •Case data: details of the fraud you experienced, transaction records, communication logs, financial information
  • •Technical data: IP address, browser type, device identifiers, cookies
  • •Usage data: pages visited, time spent, referral sources

3. How We Use Your Data

We use your personal data to:

  • •Assess and investigate your case
  • •Communicate with you about your case and our services
  • •Prepare legal-grade evidence reports and intelligence packages
  • •Submit information to law enforcement, regulators, or legal professionals where required
  • •Comply with legal and regulatory obligations
  • •Improve our website and services through analytics

4. Legal Basis for Processing

We process your data on the following lawful bases under UK GDPR: contract performance (to deliver our investigation and recovery services); legitimate interests (to operate our business, prevent fraud, and improve our services); legal obligation (to comply with applicable law); and consent (for marketing communications, where applicable).

5. Sharing Your Data

We may share your data with:

  • •Independent solicitors regulated by the SRA (where you instruct legal action)
  • •Law enforcement agencies and financial regulators (to support investigations)
  • •Our technology and service providers under strict confidentiality obligations
  • •Courts and tribunals as required by legal process

We never sell your personal data to third parties.

6. Data Retention

We retain case data for 7 years following the conclusion of your case, in line with legal and regulatory requirements. Technical and usage data is retained for no longer than 2 years. You may request earlier deletion subject to applicable legal obligations.

7. Your Rights

Under UK GDPR you have the right to:

  • •Access your personal data
  • •Correct inaccurate data
  • •Request erasure (subject to legal obligations)
  • •Restrict or object to processing
  • •Data portability
  • •Withdraw consent at any time

To exercise any right, contact privacy@fpinvestigations.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies and similar technologies to operate this website and understand how it is used. For full details, see our Cookie Policy.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated. Continued use of our services after any change constitutes acceptance of the updated policy.

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Notice of Compliance

Footprint Investigations operates in accordance with applicable provisions of the Financial Services and Markets Act 2000 (FSMA) relating to claims management activities in Great Britain. Footprint Investigations is not authorised by the Financial Conduct Authority (FCA) to carry out regulated claims management activities. Where activities fall within the scope of regulated claims management services, Footprint Investigations relies on a statutory exemption under FSMA, whereby such services are provided through appropriately qualified and regulated legal professionals. Footprint Investigations does not itself provide regulated legal or financial services. Any such services are delivered by independent legal practitioners who are authorised and regulated in the United Kingdom.

Regulatory Status Statement

Footprint Investigations provides investigative and intelligence services in relation to suspected fraud and financial misconduct. This includes analysing available evidence, identifying potential recovery pathways, and supporting clients in understanding their options. Where appropriate, clients may be introduced to an independent solicitor regulated by the Solicitors Regulation Authority (SRA), who can, where instructed, pursue legal recovery actions on their behalf. Footprint Investigations does not guarantee the recovery of funds and does not provide financial, investment, or legal advice. All recovery actions are subject to legal assessment, jurisdictional considerations, and the specific circumstances of each case.